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We value your time and ours, and we reserve appointments exclusively for you once booked.

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Cancellation & Refund Policy for the CORPORATE WHISTLEBLOWER TRAINING: 

Payment, Cancellation & Rescheduling Policy

(Group Whistleblower Training – In-Person)

Any missed session is non-refundable.

1) Payment & Registration

• Retainer: Full retainer is due at booking to reserve the date and included seat capacity; it is credited to the final invoice.

• Capacity: Attendance is limited to the seat capacity purchased. Fewer attendees may participate; no price reduction applies below the included seats.

• Add-ons: Additional attendees beyond the included seats are billed at the agreed per-seat rate; printed materials (if requested) are billed per unit.

• Roster: Please provide an anticipated headcount at booking; a final roster/sign-in determines any add-on charges.

2) Cancellation & Refunds (Client)

• Window: If the College cancels within 14 calendar days of the session date, the retainer is non-refundable.

• >14 days out: Cancellations more than 14 calendar days before the session are 100% transferable to a new date once within the same academic year (subject to availability). No cash refunds are issued.

3) Rescheduling (Client)

• ≥14 days before: One complimentary reschedule within the same academic year, subject to calendar availability.

• <14 days before: We will attempt one accommodation, subject to availability; otherwise, the request is treated as a cancellation under Section 2.

• Multiple reschedules: Additional reschedule requests beyond the one permitted are treated as cancellations.

4) Weather / Emergency

• If severe weather or a bona fide campus emergency prevents delivery, we will reschedule once at no charge within the same academic year. Original payment terms and capacity rules continue to apply.

5) Attendance

• Substitutions: Allowed up to start time, space permitting.

• Over-capacity: The provider may refuse additional attendees beyond the purchased capacity if space, safety, or instructional quality would be compromised.

6) Provider Cancellation

• If the provider must cancel for reasons within our control, the College may choose a full refund of amounts paid for that session or an alternate date. The provider is not liable for indirect or consequential damages.

7) General Terms

• Intellectual Property: All course content and materials remain the provider’s intellectual property and may not be recorded, copied, or distributed without prior written consent.

• Administrative: W-9 and Certificate of Insurance are available on request; the College may be named as Additional Insured.

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For all other services:

Any missed session is non-refundable.

• Cancellations must be made at least 7 business days before your scheduled session to qualify for a refund. Approved refunds are subject to a 5% processing fee.

• Cancellations within 7 business days of the session are non-refundable.

• Rescheduling requests should be made at least 48 hours in advance. You may reschedule up to two times, but rescheduling does not reset or extend the original refund eligibility period

• Any rescheduling attempts beyond the second will be treated as a missed session and are non-refundable.

 

All approved refunds will be issued to your original payment method.
This policy ensures fairness to all clients and allows us to serve you & others effectively.